For all orders within India is free.

For all international orders charges will be apply as per location.

We use only reputed and reliable carriers such as FedEx, DHL, Blue dart etc.

If you are based out of a remote location or a courier non-serviceable area, please write to us with your complete mailing address and order details to kalyani@silkvilla.in and we will arrange for a suitable service to deliver the product. Please note that some carriers may charge an additional sum or surcharge to deliver at remote locations, in such cases we will intimate you the additional charge prior to the delivery of the same.

For international shipments based on the country of import, our carrier may need to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties, customs charges levied by the country of import will be chargeable to the customer.

The products will be shipped within 10 working days from the date of the order confirmation.

The tracking details of the shipment along with the carrier information will be WhatsApp to you once the product is out for delivery.

All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.

Parsel Opening video is compulsory unboxing parsel video required in case any damage or wrong and missing item issue must be clear in video without any pause or cut and reported withing 24 hrs of receiving parsel.